SweetCanada Inc. — Vendor Agreement
Canada’s Basket Marketplace • Fair Partnership for Growth

Vendor Agreement

1. Introduction

This Vendor Agreement (“Agreement”) is made between SweetCanada Inc. (“SweetCanada”) and the Vendor (“you”, “Partner”).
It defines the terms and conditions for selling gift and holiday baskets through SweetCanada.ca.

2. Vendor Plans

SweetCanada offers three vendor plans:

  • Plan 1: Starter – Free – Post up to 3 baskets – 25% commission
  • Plan 2: Growth – $12/month – Post up to 6 baskets – 25% commission
  • Plan 3: Pro Vendor – $19.98/month – Post up to 12 baskets – 25% commission

SweetCanada keeps a 25% commission on every sale.
Vendors earn 75% of each sale (minus monthly subscription fees and payment transaction fees).

3. Pricing Rules

  • Minimum retail price per basket: $75 CAD.
  • All displayed prices include SweetCanada’s 25% commission.
  • Vendors may not list baskets below $75.
  • Vendors may not sell identical baskets cheaper on any other marketplace or website.

4. Delivery & Shipping

  • Vendors must deliver basket contents weekly to SweetCanada’s assembly location in Montreal.
  • SweetCanada assembles, packages, and ships all baskets directly to customers.

Delivery Fees

  • Greater Montreal: $7–$8 per basket
  • Rest of Canada: Flat $8.69 (Canada Post, UPS, or equivalent)
  • Orders over $100: Free shipping to customers
    • Shipping cost is shared 50/50 between Vendor and SweetCanada.

5. Payments

  • Vendors are paid via e-transfer every 15 days (bi-weekly).
  • All bank transfer fees are paid by the Vendor.
  • Payments include all orders delivered to customers within the previous 15-day period.
  • Refunds or returned orders will be deducted from payouts.

6. Vendor Responsibilities

Vendors agree to:

  • Provide accurate product descriptions, images, ingredients, and allergen information.
  • Follow Canadian food safety and labeling standards.
  • Deliver full stock on time for SweetCanada’s weekly assembly schedule.
  • Maintain communication through the Vendor Dashboard.
  • Keep listed products available and up to date.

7. SweetCanada Responsibilities

SweetCanada agrees to:

  • Manage payment processing, order assembly, packaging, and shipping.
  • Handle all customer service, refunds, and inquiries.
  • Promote vendor products through SweetCanada.ca, email campaigns, and social media.
  • Provide vendors with order history, payout reports, and dashboard access.

8. Refunds & Disputes

  • SweetCanada manages all refund and return requests from customers.
  • Vendor payouts will be adjusted for refunded, returned, or defective orders.
  • Vendors must cooperate to resolve issues quickly when product quality concerns arise.

9. Termination

  • Either party may terminate this Agreement with 14 days written notice.
  • All confirmed orders before termination must still be fulfilled.
  • Remaining payouts will be issued within 30 days of termination.

10. Legal Terms

  • Vendors operate as independent businesses, not employees or agents of SweetCanada Inc.
  • This Agreement is governed by the laws of Quebec, Canada.
  • Any disputes will be resolved in the courts of Montreal, Quebec.

Signatures

SweetCanada Inc. Representative: ___________________________ Date: ___________

Vendor Representative: ________________________________ Date: ___________